Applications are now open for Spring 2024 UTech!
Apply here by Friday, January 5th.
Job Description:
UTechs are the face of D-Lab’s virtual front desk, offering assistance to anyone who drops-ins by aligning them with the proper service or resource. This position is the front line support for D-Lab, and is often people’s first (and lasting) impression of D-Lab. Among other things, UTechs manage the “D-Lab Frontdesk” email inbox, contribute our weekly newsletter, contribute to workshop production and video curation, and assist with consultation requests and assignment to the proper resource or consultation service.
We need you if: You are service- and detail-oriented. You are a student who is interested in helping students. You like to be asked questions and look for answers. You like to ask questions. You are self-motivated. You like to keep busy.
Qualifications
Required:
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Must be an enrolled UC Berkeley undergraduate student for the Fall 2023 semester.
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Must be able to commit for at least two full semesters (e.g. Spring 2024 and Fall 2024).
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Must be available to work 8-15 hours per week.
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Ability to work on-site at the D-Lab in the Social Sciences Building.
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Available Work-Study Funding is REQUIRED.
Preferred:
- Ability to communicate and interact professionally with a diverse group of clients and staff.
- Effective organizational, administrative, and multi-tasking skills.
- Ability to work productively both in teams and independently.
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Ability and motivation to learn new skills and technologies.
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Friendly, approachable, responsible, dependable.
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Some working knowledge of software in one or more operating systems (Windows, Macintosh).
What you will learn on the job:
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Customer service and how to deal with clients.
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Technical troubleshooting.
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Problem-solving skills.
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Technical documentation.
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Presentation of training materials.
Pay Rate
This is an hourly position. Starting rate is $18.07 per hour.
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D-Lab is an open, inclusive culture that values diversity and open exchange. We will let you develop leadership in your particular area while working collaboratively with other students and staff.
If you have any questions, please reach out to dlab-frontdesk@berkeley.edu.